Refund policy

Last updated October 8, 2026

Return any unused item within 30 days of delivery, for any reason, for a refund of the purchase price less a 5% restocking fee. Exchanges of unopened items have no restocking fee. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

EXCHANGES

To exchange an unopened item, follow the return process below and tell us which item you want instead. Exchanges of unopened items have no restocking fee.

RETURN PROCESS

To return an item, please email customer service at info@slingsteady.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Sling Steady HQ
Attn: Returns
RMA #
2316 Catamaran Drive
Lake Havasu City, AZ 86404
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

DEFECTIVE, DAMAGED OR INCORRECT ITEMS

If your item arrives defective, damaged or is not what you ordered, contact us at info@slingsteady.com and we will refund or exchange it with no restocking fee.

QUESTIONS

If you have any questions concerning our return policy, please contact us at info@slingsteady.com.